Zendesk | Gorgias | Shopify Superstar

I am confident with my skill-sets on: ✔ Customer Service Operations ✔ Technical Support ✔ Shopify Expert ✔ Dropshipping and Order Fulfillment ✔ Social Media Moderation ✔ Influencer Outreach for UGC Content ✔ Ticketing Systems ✔ Automation Tools and Project Management Tools ✔ Administrative Support and Tasks

- Respond to comments and direct messages through Facebook and Instagram to enhance social engagement - Removed, filtered negative feedback and comments in a timely manner - Sending outreach proposals to influencers for collaboration - Negotiate influencers for paid promotion or free products in exchange for good reviews - Collect user-generated content after closed collaboration - Gathering leads depends on the benchmarks

A skilled and experienced virtual assistant with extensive knowledge in dropshipping. Can handle running the store, but can also do other tasks as needed. Here are the services that I offer which may be of interest to you. ✔ Shopify Expert - Order Processing/ Fulfillment - Create draft orders, invoices, store credits, and discounts - Shopify Chargebacks, Paypal Disputes, AfterPay Disputes - Upload manual tracking number and monitor fulfillment reports - Order fulfillment and importing products from Dropshipping suppliers: Ali Express, CJ Dropshipping, ShineOn, Gearbubble, Awkward Styles, Amazon - Store Management and Back office support, contact suppliers for credit and replacement request ✔ Product Listing/ Uploading New Product/ Import - Add tags, categories, media/image arrangement, and pricing per variant - Variant pictures aren’t missing. Editing some images to remove their texts, watermarks, etc. - Make the product live on Shopify, Facebook, Google, and other forms of advertising. - Post phony reviews on each product - Creating interesting and professional titles and descriptions for the products - Edit Metafields ✔ Dropshipping App and Organizing Software - Ali Express - Google Spreadsheet/ Gsuite - Asana - Trello - ClickUp - Notion - Oberlo - Dropified - CJ Dropshipping - Gearbubble App - Awkward Styles App - ShineOn - Printful: Print‑on‑Demand - Printify: Print on Demand - Placeit (Mock-ups) - Tee Launch - TeeInBlue - Amazon FBA - ShipHero - Aftership - NZ couriers - Yotpo Reviews - Loox - AskNice - Duoplane - TradeMe - GoSweetSpot - Inventory Planner - Ask Me Nicely -Duoplane - TheMarket Merchant NZ

A skilled and experienced virtual assistant with extensive knowledge in dropshipping. Can handle running the store, but can also do other tasks as needed. Here are the services that I offer which may be of interest to you. ✔ Shopify Expert - Order Processing/ Fulfillment - Create draft orders, invoices, store credits, and discounts - Shopify Chargebacks, Paypal Disputes, AfterPay Disputes - Upload manual tracking number and monitor fulfillment reports - Order fulfillment and importing products from Dropshipping suppliers: Ali Express, CJ Dropshipping, ShineOn, Gearbubble, Awkward Styles, Amazon - Store Management and Back office support, contact suppliers for credit and replacement request ✔ Product Listing/ Uploading New Product/ Import - Add tags, categories, media/image arrangement, and pricing per variant - Variant pictures aren’t missing. Editing some images to remove their texts, watermarks, etc. - Make the product live on Shopify, Facebook, Google, and other forms of advertising. - Post phony reviews on each product - Creating interesting and professional titles and descriptions for the products - Edit Metafields ✔ Dropshipping App and Organizing Software - Ali Express - Google Spreadsheet/ Gsuite - Asana - Trello - ClickUp - Notion - Oberlo - Dropified - CJ Dropshipping - Gearbubble App - Awkward Styles App - ShineOn - Printful: Print‑on‑Demand - Printify: Print on Demand - Placeit (Mock-ups) - Tee Launch - TeeInBlue - Amazon FBA - ShipHero - Aftership - NZ couriers - Yotpo Reviews - Loox - AskNice - Duoplane - TradeMe - GoSweetSpot - Inventory Planner - Ask Me Nicely -Duoplane - TheMarket Merchant NZ