Telemarketing, Virtual Assistant, Customer service

I worked as a call center agent with a company that sells medical insurance in the US. I was able to generate sales and gain customer trust.

I gained experience in chat support and customer service as a virtual assistant. I can build a safe and carefree atmosphere for them to trust the company and not hesitate to ask for help. Furthermore, my communication skills are exceptional. I was able to complete a course in creative writing and cross-cultural communication. due to this, I can assure you that I am a good verbal and written communicator with enough knowledge on how to deal with clients from different cultural backgrounds.

I am an ESL teacher who creates personalized learning guides for students to improve their knowledge of the English language. My online students are foreign from ages 5-40 years old. I also do private tutoring for kids around my area.

I am trained in transcription because I am a language major. I also had clients from across the globe.