Account Manager

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

April 29th, 2024 (17 days ago)

Member Since

July 12th, 2023

Profile Description

-Maintained and increase existing customer revenue stream through upsell and cross-sell activities, as well as generating referrals
-Managesnaccount portfolio through successful execution of Customer Toichpoint Strategy to improve customer lifespan
-Ensured timely and successful delivery of solutions according to customer needs and objectives.
-Liaised between the customer and internal teams to ensure clear communication and understanding of customer requirements
- Monitored account usage and drove customer’s product and feature adoption.
-Updated customer profile to map-out business updates, changes, and account growth throughout the course of the customer’s journey
-Was responsible for meeting ans exceeding assigned revenue targets
Skills
-Account management
-Sales
-Customer Relationship Management (CRM)
-Contact Centers