Ready to boost your business to new heights?
Let me tell you why your search STOPS here -- WITH ME!
The Specialist in Customer Service you're seeking.
Admin Wizards and Sales All-Stars!
A+ Virtual Assistant
Your time is precious so I made a quick list of the things I can help you with:
CUSTOMER SERVICE SUPPORT
Involves assisting customers with their inquiries, issues, and feedback to ensure a positive experience. I'll include effective communication, problem resolution, and maintaining a customer-centric approach to ensure customer satisfaction.
ADMINISTRATIVE TASK
I'll perform diverse tasks encompassing office organization, schedule management, and communication handling, ensuring a streamlined workflow. They are instrumental in maintaining records, coordinating meetings, and providing essential support across various functions to enhance overall operational efficiency.
Tools and Software I'm efficient with:
-Zoom
-Slack
-RingCentral
-OpenPhone
-Google Meet
-Canva
-Adobe Lightroom
-Adobe Photoshop
-Capcut
-Instagram
-Tiktok
-Microsoft Office Suites (Word, Excel, PowerPoint)
-Google Productivity Tools (Sheet, Drive, Word, etc.)
CHAT AND
Elevate customer contentment with carefully crafted and prompt
SALES TASK
Engage with potential customers, presenting services, sending daily reports on completed and ongoing tasks, and handling inbound and outbound calls. Respond to questions via various channels, provide service quotes with follow-ups, manage bookings, identify customer needs, and play a key role in recruiting new cleaning/provider talent.
Tools and Software I'm efficient with:
-Salesforce
- Maid Central
- ZenMaid
-Booking Koala
-Jobber
-Mailchimp
-DocuSign
- Google Local Service Ads
DATA ENTRY
In the realm of data entry, I accurately input and maintain information in databases or systems, ensuring data integrity and adherence to established standards. This essential task requires attention to detail, precision, and the ability to efficiently manage and organize large volumes of information.
Tools and Software I'm efficient with:
-Microsoft Excel
-Milanote
Got a fancy software you're smitten with? Throw it my way and watch me master it in a flash!
How about we chat about taking your business to the next level?
If you're feeling the vibe and think we'd get well together...
Send me your personalized message and fill me in..
When's a good time for you to jump on a discovery call?
Experience: Less than 6 months
Worked in a cleaning company that was based in Victoria, BC. as an Administrative and Sales Associate.
Experience: 6 months - 1 year
Worked as a Senior Travel Associate, for Delta and been handling Email customer support
Experience: 2 - 5 years
Worked in BPO and handled AT&T account
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Worked in a cleaning company based in Canada as an Administrative and Sales Support. Taking inbound calls from potential clients/leads. Answering queries through email/text.
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