Hi, I’m Jericho-your go-to digital creative who turns “meh” content into “wait… I need to watch this.”
With 7 years of experience, I help business owners, CEOs, and international teams take the stress out of daily operations. From managing inboxes, scheduling calendars, handling e-commerce stores, to creating scroll-stopping social media content, I make sure your business runs smoothly so you can focus on growth.
I’ve supported 10+ e-commerce brands and specialize in working across international time zones, providing reliable support wherever your team is.
Here’s how I help:
• Executive & Admin Support: Inbox, calendar, task coordination, travel management, document organization
• Social Media Management & Marketing: Content planning, Reels and videos, scheduling, graphics, audience engagement, conversion-focused campaigns
• Content Creation & Graphic Design: Social media graphics, Reels, short-form video, caption writing, branding visuals, product storytelling
• E-Commerce Operations: Shopify, Mailchimp, Faire, product listings, updates, inventory, store maintenance
• Customer Support:
Tools I use daily
Executive & Travel Management
Zoho CRM, GoHighLevel, Asana, Trello, HubSpot, Zendesk, Monday, ClickUp, Confluence, Notion, Guru, Intuit Lacerte, QuickBooks, Calabrio, Amadeus GDS, NDC, Expedia Voyager, Booking, Airbnb, Trainline, Airport Parking, Transfers, Cars, Bus, Google Workspace, Google Sheets, Microsoft Office
Social Media Management & Marketing
Canva, CapCut, Instagram Reels Editor, Buffer, Meta Business Suite, Later, Adobe Lightroom, ManyChat, ChatGPT, Pippit, ElevenLabs, HeyGen, Narakeet, NoteGPT, Meta AI, InShot
E-Commerce Tools
Shopify, Mailchimp, Faire
Message me “ECHO” to schedule a 15-minute discovery call.
Experience: 1 - 2 years
Content creation (Canva, Figma, Lightroom, Adobe, Edits) Scheduling & Posting (Meta Business Suite, Buffer, Publer) Community engagement Profile optimization Caption writing Analytics Hashtag Image editing Video editing 3 posts per week 3 stories per week 2 reels per week 1 hour engagement per day 1 monthly campaign
Experience: 5 - 10 years
Flight, hotel, and transport booking Itinerary planning and optimization Visa and travel documentation coordination Communication with travel suppliers and agents Budget tracking and cost optimization Calendar integration for travel schedules Book flights, hotels, and ground transport Prepare detailed itineraries for clients Manage travel documents and visa requirements Track travel expenses and optimize costs Coordinate with service providers for smooth travel experience
Experience: 1 - 2 years
Calendar management Email management Travel management Financial management Document preparation CRM management Great Communication Skills Project management (GoHighLevel, Asana, Trello, ClickUp, Hubspot, Zoho, Zendesk) Manage and organize emails and inbox Prepare documents, reports, presentations Arrange travel, accommodations, and itineraries Track tasks and projects, follow up on deadlines
Experience: 1 - 2 years
I help businesses turn social media clicks into real sales by creating high-performing Facebook and Instagram ad campaigns. With experience in audience research, ad creation, copywriting, performance analysis, and budget optimization, I ensure every campaign reaches the right people and drives results. I have managed multiple campaigns, tested creatives, and tracked key metrics like CTR, CPC, CPM, and ROAS to maximize ROI.
Experience: 5 - 10 years
Live chat, email, ticket management (Zendesk, Intercom, Freshdesk) Strong written & spoken English Problem solving Ticket Management Escalation CRM management Professionalism Time management Respond to customer inquiries via email, chat, or ticketing system Update CRM with client information and interactions Resolve common issues or escalate when needed Track and follow up on pending tickets or issues Provide daily/weekly summary reports of support activities
Experience: 1 - 2 years
I’m a paid ads specialist and media buyer for Facebook, Instagram, and TikTok. I helped a small business generate over $15,000 in sales in one year from social media ads while lowering their cost per purchase by around 15%. I handle audience research, ad setup, creative testing, budget management, and retargeting. I focus on metrics like CPC, CPA, and ROAS, making data-driven adjustments to improve results. I communicate clearly, provide honest updates, and run campaigns that are profitable and sustainable for the business.
Experience: 1 - 2 years
Video Editing Edited short-form videos for TikTok, Instagram Reels, and Facebook Reels, and YouTube Shorts with hooks, captions, and visual effects. Content Repurposing Transformed long-form content into engaging short-form videos to improve retention and engagement.
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