Carl
IT AssetManagement |Remote Desktop Management | Tech Support
Overview
Looking for full-time work (8 hours/day)
at $5.66/hour ($1,090.91/month)
Bachelors degree
Last Active
June 23rd, 2026 (yesterday)
Member Since
July 7th, 2023
Profile Description
In my previous role, my responsibilities included overseeing day-to-day operations, managing servers, and collaborating with cross-functional teams to deliver high-quality results. I played a key role in optimizing IT processes, resulting in increased efficiency and productivity.
My technical expertise includes a comprehensive understanding of system administration, server management and asset management. Additionally, I possess excellent interpersonal and communication skills, which have proven crucial in fostering strong working relationships with tea
One of my strengths is my ability to adapt quickly to new technologies and industry trends.
• Excellent verbal and written communication
skills.
• Often look for ways that could make the task
easier and efficient without jeopardizing the quality.
•Skilled communicator adept at building strong
relationships with clients, management, and teammates, ensuring seamless coordination and successful task execution.
• Proven track record of achieving and
consistently hitting SLA through understanding the need of the client.
•Strong problem-solving skills and adaptability,
enabling the identification of challenges, implementation of effective solutions,
and swift adjustment to dynamic business environments while maintaining a focus on delivering high-quality outcomes.
Top Skills
Marketing » Social Media Management
Experience: 2 - 5 years
Proficiency in social media management, content creation, and Facebook page administration encompasses overseeing platforms, crafting engaging content, and optimizing page performance. Responsibilities include strategizing to expand audience reach, fostering community engagement, and analyzing metrics to refine approaches. This role entails not only maintaining the page but also implementing effective advertising strategies to achieve marketing objectives. Effective use of analytics is crucial for evaluating performance and adapting strategies to enhance brand visibility and engagement.
Customer Support » Technical Support
Experience: 5 - 10 years
Acted as the initial point of contact for users encountering technical issues or needing assistance with software applications, permissions, and access. Provided prompt and professional responses to user inquiries through various channels like chat, email, or ticketing systems. Conducted troubleshooting of software problems, identifying root causes, and offering effective solutions or workarounds.
Customer Support » IT » IT Asset Management
Experience: 2 - 5 years
Responsible for actively checking, monitoring and updating IT assets on a daily basis. This also includes notifying owners, site techs and device managers regarding their assigned machines. Physical and virtual machines are tracked and accounted for monthly.
Other Skills
Office and Administration » Quality Assurance
Experience: 6 months - 1 year
Evaluated agent's call, chat and email handling. Provided monthly scorecards to management. Identified process gaps, inefficiencies, and opportunities for improvement of the agent's metrics
Office and Administration » Microsoft Excel
Experience: 6 months - 1 year
-Basic knowledge of utilizing MS Excel.
Office and Administration » Microsoft Power Point
Experience: Less than 6 months
Office and Administration » Microsoft 365
Experience: 6 months - 1 year
-Provides user support regarding passwords, emails, licenses, applications, and Admin roles. -Act as the first point of contact in assisting account related inquiries for users.
Software » Network Administration » Active Directory
Experience: 2 - 5 years
-Provides assistance with user's account inquiries, device management, role and group management.
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Meycauayan, Bulacan
- Tests Taken
- DISC
- Dominance: 40
- Influence: 30
- Steadiness: 10
- Compliance: 20
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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