Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $2.00/hour ($352.00/month)

Bachelors degree

Last Active

April 25th, 2024 (10 days ago)

Member Since

July 7th, 2023

Profile Description

I have over 3 years of experience in customer service with two companies, IQOR-Cybercity and Office Partners 360. During my time there, I worked with outbound and inbound call handling for sales and billing accounts. I also had experience for both email and chat support to one of the largest injury law firms in the US, Morgan & Morgan. I pay close attention to details.

Top Skills

Customer Support » Customer Service

Experience: 1 - 2 years

Provide accurate information to customers Always build rapport for proper flow of conversation Help customer place orders online and offline or even by mail while on call Process refunds for incorrect items and process discounts for delayed shipment Process new orders for lost or broken item

Other Skills

Office and Administration » Data Entry

Experience: 1 - 2 years

Request Medical Records and Bills-Intake Task Check Portals if Request for Medical Records and Bills available-Pending Task Provide information for suspended request Gather information from facility and ensure accuracy and privacy Understand the data collected Filter information needed Investigate properly on the data collected Document descriptively the data collected Work in 4 Line of Business Pending, Intake, Special Project, Tesla Premise