Customer Representative

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 7th, 2026 (6 days ago)

Member Since

July 6th, 2023

Profile Description

Results-driven professional with a strong background in customer service, quality assurance, and learning development, with a proven track record of driving performance and delivering business impact. Started as a Customer Service Representative consistently meeting and exceeding KPI targets month over month, leading to a promotion as Quality Analyst within 1 year and 6 months. In this role, collaborated closely with stakeholders to strengthen quality guidelines, ensure process adherence, and improve overall team performance.

Further promoted as a Learning Experience Leader, where I successfully trained and developed 100+ trainees, producing top-performing classes that outperformed tenured agents in key metrics and operational performance. Experienced in facilitating training programs, conducting business reviews, managing class billings, and engaging directly with clients and stakeholders to support operational excellence and continuous improvement.

Passionate about people development, performance coaching, and creating high-impact learning experiences that drive both employee growth and business success.