Ma

Virtual Assistant | Customer Support | Project Manager

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

March 11th, 2024 (18 days ago)

Member Since

April 17th, 2016

Profile Description

If you're looking for a reliable and experienced freelancer who can help you take your project to the next level, then let's connect and discuss your needs.
By the way, hi, I'm Upgrade to see actual info, a seasoned freelancer with more than 7 years of experience in Customer Support, Account Management, and General Admin roles.
I've worked with clients from diverse industries, providing them with following:
Customer Support Services (Order processing, Refunds, Disputes and Fulfillment)
>Email management
Social media and community management
Document preparation
Providing administrative support to managers and executives, such as scheduling appointments, managing calendars, coordinating meetings, and organizing travel arrangements.
My skills include excellent communication skills, great attention to detail, technical proficiency, flexibility, and adaptability, which have allowed me to deliver exceptional results for my clients. I am passionate about what I do, and I believe in going above and beyond to meet my clients' needs.
My approach to work is to be responsive, reliable, and results-driven. I always keep communication open with my clients to ensure that they are satisfied with my work and that their goals are being met.
As a freelancer, I value building long-term relationships with my clients, and I believe in delivering quality work on time and within budget.
I look forward to hearing from you!

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Ecommerce » Shopify

Experience: 2 - 5 years

Shopify Store Management

Customer Support » Forum/Community Moderation

Experience: 2 - 5 years

Other Skills

Professional Services » Management Services » Administrative Management

Experience: 1 - 2 years

Customer Support » Social Media Moderation

Experience: 2 - 5 years

Office and Administration

Experience: 2 - 5 years

Basic Information

Age
39
Gender
Female
Website
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Address
CITY OF PARAÑAQUE, NCR, FOURTH DISTRICT (Not a Province)
Tests Taken
IQ
Score:  125
DISC
Dominance: 47
Influence: 10
Steadiness: 36
Compliance: 7
English
C2(Advanced/Mastery)
Uploaded ID
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