Customer support/social media associate

Overview

Looking for full-time work (8 hours/day)

at $5.12/hour ($901.12/month)

Bachelors degree

Last Active

May 16th, 2024 (yesterday)

Member Since

July 4th, 2023

Profile Description

I'm your go-to customer support and freelancer with a skill set that's bound to impress:
I'm a pro at making customers smile, resolving issues like a boss. I have years of experience in customer service but I specialize in chat and email support.
I have worked with E-commerce, health care, shopping, transportation, and even provide technical support. I also have general VA experience.
-Clients let me handle a wide array of tasks, including but not limited to, managing emails, scheduling appointments, handling data entry, conducting research, and managing social media accounts.
- I've got a hawk-like eye for detail. I'll make sure your data is squeaky clean and perfectly organized, no typos allowed!
-Time is precious, and I'm here to help you make the most of it. I'll juggle your appointments, events, and everything in between, so you can focus on what really matters.
-Need a quick chat? I'm your friendly chat support guru. I'll be there in a flash to answer your questions, give you a virtual high-five, or simply lend an ear.
-Inbox overflowing? Don't worry, I'll dive right in! I'll tackle your emails with lightning speed, providing comprehensive and professional support that will leave your customers in awe.
-Curiosity is my middle name! I'll delve deep into the vast ocean of product research, surfacing with valuable insights about market trends, competitors, and what makes your customers tick.
So, whether you're in a pinch or just want someone awesome on your team, reach out to me! I'll make sure your experience is nothing short of amazing. Let's rock it together!

Top Skills

Customer Support

Experience: 2 - 5 years

Promptly and professionally handle customer inquiries, concerns, and requests through various channels such as phone, email, chat, or social media.

Other Skills

Customer Support » Email Support

Experience: 1 - 2 years

Analyze customer emails to identify their needs, requirements, or problems and provide appropriate solutions or recommendations.

Customer Support » Technical Support

Experience: 1 - 2 years

Diagnose and resolve technical issues reported by customers by gathering relevant information, analyzing symptoms, and providing effective solutions.

Office and Administration » Calendar Management

Experience: 1 - 2 years

Coordinate and schedule appointments, meetings, and events on the calendar based on availability and priority.

Office and Administration » Data Entry

Experience: 1 - 2 years

Accurately input data into computer systems or databases from various sources, such as paper documents, electronic files, or online forms. Verify the accuracy and completeness of data entries. Organize and maintain data in an orderly manner, ensuring proper filing and categorization for easy retrieval and reference.