Ana

 Virtual Assistant / eCommerce  

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Overview

Looking for full-time work (12 hours/day)

at $10.00/hour ($2,640.00/month)

Associates degree

Last Active

April 27th, 2024 (14 days ago)

Member Since

July 3rd, 2023

Profile Description

I am an excellent Technical Support and Customer Service, Researcher, Email-Handler, Product Marketer, Ecommerce. I have an extensive experience in the BPO Industry for 5 years which enhanced my communication, Upgrade to see actual infolytical and logical skills.
I am open to learning new things and I can work with minimal supervision.
Rest assured that I will be giving the quality of work needed as required. Need a hand with your business? 

My Proven Service:
-Product Listing and optimization
-Order processing Fullfillment
-Email & Chat support 
-Tracking Order
-Bulk Product Listing
-Listing research and pricing
-Image Editing

CUSTOMER TECH & SUPPORT
-Outbound Call
-Inbound Call
-Email mUpgrade to see actual infogement
-Appointment Setter

I can also help with these:
-Calendar mUpgrade to see actual infogement
-Administrative tasks
-Spreadsheet Updates & Data Entry
-Social Media MUpgrade to see actual infogement
-Landing Page Design
-Facebook page MUpgrade to see actual infogement
-Facebook ads campaign 
-Facebook business ads MUpgrade to see actual infogement
-Research
-Web Scraping

ECOMMERCE PLATFORMS:
-eBay
-Shopify
-Poshmark
-Amazon

SOFTWARE & TOOLS
-Slack
-Upgrade to see actual info
-Zoom
-AsUpgrade to see actual info
-Trello
-Calendly
-ChatGPT
-Canva
-Google Workspace (Gmail, Calendar, 
Meet, Chat, Drive, Docs, Sheets, Slides, Forms)

GRAPHIC DESIGN 
-Canva 
-Adobe Lightroom 
-Presentation 
-Slides 
-Logo 
-Facebook Banners 
-Brochure 
-Instagram stories 
-Business Cards 
-Flyers 
-Posters 
-Infographic 
-Social Media Graphics

 Website Design Video Editing Services:
 -Capcut 
-Short Videos 
-Cutting and Trimming Footage 
-Adding Transitions 
-Adjusting Volume Level 

SOCIAL MEDIA PLATFORMS
-Facebook 
-Instagram 
-Twitter 
-Tiktok 
-Facebook  
-Instagram 
-Pinterest

Let's connect and discuss how I can contribute to your success! 

All you have to do is hire me! :)

Top Skills

E-Commerce » Ebay

Experience: 1 - 2 years

Experienced eBay product lister with one year of dedicated service. Proficient in creating detailed and optimized listings to drive sales. Skilled in order fulfillment, promptly packaging and shipping items. Exceptional at handling email and chat inquiries, ensuring customer satisfaction. Proven ability to track orders and provide timely updates.

Professional Services » Management Services » Call Center Operations Management

Experience: 2 - 5 years

Effectively addresses customer needs and ensures that they have a good experience all throughout the call session by giving professional skills like actively listening to them, giving empathy and resolving problems to the best of my ability.

Customer Support » Technical Support

Experience: 2 - 5 years

Worked with Comcast Xfinity Prepaid as a Technical Support Representative, helping customers configure their internet issues wired or wireless (LAN/WAN equipment), routers, switches, firewalls troubleshooting including installing application on their mobile ,checking outages and all Technical issues that our customers experience with their Internet Service with us., Also did a bit of upselling by offering upgrades on their current plan subscriptions

Other Skills

Real Estate » Cold Calling

Experience: 1 - 2 years

Experienced and results-driven real estate professional specializing in cold calling. With a proven track record of generating leads and nurturing client relationships, I excel in identifying opportunities and connecting with prospects to meet their real estate needs. Skilled in communication, negotiation, and problem-solving, I thrive in fast-paced environments and am passionate about delivering exceptional service. Let's connect and discuss how I can contribute to your real estate team's success! ???????? #RealEstate #ColdCalling #LeadGeneration

Customer Support » Mortgage

Experience: 1 - 2 years

I work as a Collection Specialist in a Mortage account my duties include contacting borrowers regarding overdue payments, negotiating payment arrangements, analyzing financial situations, and providing assistance to help clients fulfill their mortgage obligations. Additionally, some documentations and interactions, update records, and escalate issues when necessary.

Basic Information

Age
31
Gender
Female
Website
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Address
Concepcion, Tarlac
Tests Taken
None
Uploaded ID
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