Content Moderator

Responsible for evaluating online social media and advertising content in conjunction with policy. Visually navigate and review images and text-based content through internally developed applications.

Examine ad units, visit web pages and record findings and opinions using web-based tools and workflow systems. Responsible for working with engineering and linguistics to help improve the quality of next generation web services. Work with exceptional attention to detail and deliver optimal quality and productivity levels through data analysis.

Inspecting output samples using industry-appropriate methods, such as comparing to standards, measuring dimensions and examining functionality. Recording inspection results by completing reports, summarizing re-works and wastes and inputting data into quality database.

Provide excellent customer service to customers by responding to inquiries, complaints, and requests in a timely manner. Utilise problem-solving skills to resolve customer issues quickly and efficiently.