Carlo

Virtual Assistant| E-commerce VA | Customer Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.70/hour ($909.09/month)

Associates degree

Last Active

July 15th, 2026 (4 days ago)

Member Since

July 1st, 2023

Profile Description

Hey, I'm Carlo, your Virtual Customer Support, keeping your company products, services, and overall experience meet or exceed customer expectations.

Why Choose Me:

1. Digital efficiency and operational excellence
2. Client focus, trustworthy communication
3. Discreet, dependable, and always on time
4. Fast learner, detail-oriented, and consistent

Here's what clients HIRE ME for:

Customer Service
-Handled customer support via phone, email, chat, and social media. Experienced with e-commerce brands, Shopify, Facebook, Freshdesk, Zendesk, Salesforce, Asana, GoHighLevel (GHL),
and AI support tools to manage tickets and maintain customer satisfaction.

Technical Support
- Experienced in technical skills for telecommunications, ISP, automotive parts, EV charger, and the solar industry.

Here are the websites and brands I supported during my 7 years of experience.

----------
SiriusXM (Car/Automotive Radio Satellite)
Verizon Wireless (Telecommunication)
EvGo (Electric Vehicle Charger)
EvGateway (Electric Vehicle Charger)
---------- (Furniture Company)
HIKVision (Security Camera)

Not sure where to start? Send me your top 2 to 3 challenges, whether it's a customer service, technical support, or something in between. I'll share how I can handle them and how I can help. Let's make your customer satisfied!