I am able to demonstrate my expertise in customer support, listing management and optimization, guest communication, calendar, linking, syncing and management. I also work on creating receipts and invoices for claims concerns, review disputes, scheduling of cleaning and property maintenance or repairs, addressing guest inquiries, concerns and issues by providing support and solutions in a very efficient, effective and professional manner, securing a 4-star rating or a 5-star rating for your listing by the end of their stay. I am also familiar with other media platforms such as Airbnb, Hospitable, Trello, Google Workspace, Excel, JIRA, Spreadsheets, Slack, Nexidia, and Atrium tool of Airbnb. I can also multitask because I have undergone leadership training and I am a white belt in Lean Six Sigma. Well-knowledgeable of the policy of Airbnb and how it works. I strongly believe that my skills and experience are going to be very helpful in the success of your business as a Host for Airbnb.
Experience: 1 - 2 years
Experience: 2 - 5 years
I am a learning specialist so technically I do acquire the skill set and product knowledge wise, I do have the edge to assist
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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