I am Jaycelle Bacala Basco, a Pharmacy Graduate and detail-oriented healthcare professional with hands-on experience in patient care and clinical support. I completed my internship at AllCare Pharmacy and Dingalan Community Hospital, where I assisted patients, handled prescriptions, coordinated with doctors, and communicated medical information clearly and empathetically.
I am skilled in patient communication, medical terminology, prescription handling, and accurate documentation using digital systems. Familiar with EMR/EHR workflows and HIPAA compliance. Proficient in Google Workspace and Microsoft Office. I thrive in fast-paced healthcare environments where accuracy and compassion matter.
I have a dedicated home workspace, fiber internet, and I'm available 40hrs/week US timezone. Committed to delivering high-quality, patient-centered support to help your practice run smoothly.
Key Skills: Patient Communication & Support | Medical Terminology | EMR/EHR - Familiar | Prescription Handling | Pharmacy Operations | Google Workspace | HIPAA-Aware | Empathy, Accuracy, Attention to Detail
Experience: Less than 6 months
Provided real-time assistance to patients and clients via chat platforms.
Experience: Less than 6 months
Managed patient and inventory data using Excel and Google Sheets.
Experience: 6 months - 1 year
Communicated with patients clearly and empathetically during pharmacy and hospital internship.
Experience: Less than 6 months
Handled inquiries and responses via email professionally.
Experience: 6 months - 1 year
Managed appointments and calendars for patients and staff.
Experience: 6 months - 1 year
Recorded patient data and medical records with attention to detail.
Experience: 6 months - 1 year
Proficient in Word, Excel, and PowerPoint for reports and documentation.
Experience: 6 months - 1 year
Ensured accuracy in documentation and prescription handling.
Experience: 6 months - 1 year
Used Docs, Sheets, Gmail, and Drive for daily admin tasks.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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