Gretchen

Virtual Assistant l Customer Service Pro I Go-getter

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

April 25th, 2024 (7 days ago)

Member Since

June 28th, 2023

Profile Description

A Plumbing
dispatcher and Customer service representative for 3 years and A Proficient
Dental VA with a decade-long track record in optimizing dental practice
efficiency through expert administrative assistance. Technological proficiency,
and a commitment to delivering high-quality virtual care.

Here’s what I can do for you:
Personal Assistance
Social Media Management
Customer
Support
Calendar
Management
Data Entry
Appointment
Scheduling
Customer
Service
Cold CallingEmail and Telemarketing
HIPAA Compliance

Tools, Application Websites I use: 
Google Suite
(Drive, Calendar, Gmail, Chat, Meet, Voice, Docs & Sheets)
MS Office
Ring Central,
VICI Dial &  8x8 Virtual Login, Skype, WhatsApp & Slack
DispatchMe
Eaglesoft Patterson
Go High Level
Aroflo
Canva & Paint
Filmora & Capcut
MailchimpInstagram, Twitter, YouTube and Pinterest

Top Skills

Marketing » Telemarketing

Experience: 10+ years

I excel in telemarketing. Using persuasive communication, I effectively engage potential patients, schedule appointments, and foster lasting relationships. My approach drives business growth and enhances patient satisfaction

Customer Support » Customer Service

Experience: 10+ years

Bringing 3 years of plumbing dispatch and customer service experience, along with 10 years in dental office management, I'm adept at delivering top-notch customer service. I prioritize satisfaction, resolve issues promptly, and maintain professionalism. With strong communication skills, I foster positive interactions and build long-term relationships.

Office and Administration » Calendar Management » Scheduling

Experience: 10+ years

Combining 3 years of expertise as a Plumbing Dispatcher and Customer Service Representative with 10 years in dental office management, I'm skilled in scheduling. I excel at coordinating appointments, treatments, and follow-ups efficiently. With strong organizational skills and attention to detail, I ensure smooth operations and enhance patient satisfaction. I'm proficient in scheduling software and adept at resolving conflicts to maintain a seamless workflow.

Other Skills

Basic Information

Age
39
Gender
Female
Website
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Address
Leganes, Iloilo
Tests Taken
IQ
Score:  99
DISC
Dominance: 9
Influence: 37
Steadiness: 39
Compliance: 15
English
C2(Advanced/Mastery)
Uploaded ID
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