I am a dedicated virtual assistant with excellent time management, organizational, communication, and interpersonal skills as well as the capacity to multitask and pay close attention to details. My extensive experience in the Contact Center industry has helped me hone my technical proficiency and organizational skills over the years. - Over ten (10) years in the BPO industry.- Customer Service- Experience in: Insurance,Annuities, Retail, Telecommunications, New Hire Training, Process Training, Training Needs Analysis- Technical Support (ticketing system)Proficient with the following applications:- Adobe Photoshop- Canva- Meta Business Suite- Microsoft Office-
Experience: 5 - 10 years
As a Mass Communication graduate, I have mastered the AP style of writing and have mastered proof reading articles.
Experience: 5 - 10 years
I have been in the BPO industry for more than a decade now and have worked in the following verticals: Healthcare, Insurance, Annuities, Claims, Retail and Telecommunications. Currently working as a Process and Soft Skills Trainer in one of the BPO centers in the Philippines for a toy manufacturing company in the USA.
Experience: 5 - 10 years
- Strong understanding of Microsoft Excel or similar database software - Knowledge of word processors, like Microsoft Word - Excellent typing and transcription skills, including typing at fast speeds - Ability to research and collect data
Experience: 2 - 5 years
Experience: 2 - 5 years
As a customer service support trainer, I have experience in creation of SOPs especially instructional materials within the training department.
Experience: 1 - 2 years
I have a small crafting business as a side hustle and have worked my own social media content since its inception.
Experience: 2 - 5 years
Experience: Less than 6 months
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