Sofia

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

April 25th, 2024 (11 days ago)

Member Since

June 27th, 2023

Profile Description

A customer-focused individual seeking to improve customer retention and Upgrade to see actual infoing with excellent exceptional listening skills, an individual with sound judgment, and computer skills with 4 years of call center experience.

Top Skills

Customer Support

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 1 - 2 years

Customer Support » Sales Support » Account Retention

Experience: 6 months - 1 year

I handled an e-commerce account that is purely voice. Aside from basic customer service and order taking, it is also my responsibility to save the customers from canceling their subscriptions with the company.

Other Skills

Real Estate » Appointment Setting

Experience: 6 months - 1 year

Assesses new leads for business compatibility, ensures seamless integration of client details into the CRM, dispatches emails post-appointment for follow-up, and sends reminders to prep clients with necessary materials.

Basic Information

Age
25
Gender
Female
Website
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Address
Pasig City, NCR
Tests Taken
IQ
Score:  121
DISC
Dominance: 49%
Influence: 26%
Steadiness: 15%
Compliance: 11%
English
C1(Advanced)
Uploaded ID
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