Appointment Setter / Technical Specialist / Customer Service

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

May 8th, 2024 (16 days ago)

Member Since

June 27th, 2023

Profile Description

I have been a Technical Specialist for one of the largest BPOs in Davao, Philippines. I was a Tier 2 for VXI GLOBAL PHILIPPINES (COMCAST ACCOUNT) for three years. Before that, I was working in customer Service for a big company doing telemarketing and Order Entry for two years. Because of these, I was able to instill and maintain a delivery of high-standard service, which helps me identify my own improvement needs. I also did email marketing for a while and am knowledgeable in basic email marketing tools such as Aweber and Netatlantic. I sometimes create email swipes for product promotion. I also did tickets, WordPress for a blog site answering queries, and chat support for different products. My expertise is in project management and doing administrative tasks. I'm good at performing accurate web research, managing emails, as well as corresponding with vendors and employees of other businesses that I may be required to speak with on behalf of the firm. I have received professional English training because of my past call center experiences as well. I have managed a home-based team of customer support with a UK-based client which is my most recent job experience. As stated in the summary of my skills, I am pretty much flexible with the tasks that I will be designated to do. You can depend on me that I will never abandon a task and you won't have a hard time contacting me. You'll find that this is why I am efficient; I'll always be there at your beck and call. In any case, you would require me to learn a specific program for this job, I am confident that you wouldn't spend a long time training me. I might as well learn it myself, like most programs that I know now. I can assure you that I can easily adapt to any sort of training or program that the job requires me to. I'm a person that requires minimum supervision once I've learned the ropes.