Email/Chat Support Specialist/Lead Generation Specialist

As a email support specialist, I will be responsible for responding to customer inquiries and issues via email. I will use my excellent communication and problem-solving skills to provide accurate and helpful information, resolve complaints and troubleshoot technical issues. I will also follow up with customers to ensure their satisfaction and loyalty. To succeed in this role, I should have a customer-oriented attitude, a keen eye for detail, and a passion for delivering exceptional service.

Managed email direct clients and chat support Responding to the client's questions and concerns about their benefits, including their health, dental, and vision care Provide a more effective method of client assistance. Helping Direct Clients with their questions and concerns regarding their employee benefits

With an unwavering dedication to excellence and a keen eye for detail, and excelled in the realm of lead generation for over a month, leaving an indelible mark on every project undertaken. Through meticulous research and strategic outreach, I consistently delivered a stream of high-quality leads, each possessing the potential to seamlessly transition into valued customers.