Hazel

Customer Support | Tech & Sales Specialist | Quality Analyst

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Overview

Looking for part-time work (4 hours/day)

at $1.66/hour ($160.00/month)

Bachelors degree

Last Active

June 21st, 2026 (5 days ago)

Member Since

June 25th, 2023

Profile Description

Hi! I’m ---------- , a dedicated customer service and technical support professional with over five years of experience in the BPO industry. I have successfully handled multiple roles, including:
* Customer Service Representative – Consistently met benchmarks, ensuring high customer satisfaction and efficient issue resolution.

* Product Technical Specialist & Mentor – Trained and guided agents, helping them improve their performance and advance their careers.

* Technical Support with Sales Experience – Assisted customers with troubleshooting while offering relevant product recommendations, leading to increased sales and customer retention.

* Quality Analyst – Conducted audits, ensured compliance, and submitted accurate reports on time to improve overall service quality.

I am highly organized, detail-oriented, and results-driven. Whether it's resolving technical issues, assisting customers, increasing sales, or analyzing quality metrics, I bring expertise and efficiency to every task.

Let’s connect! I’m ready to help your business grow :)

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

I always ensure that whatever position I have. I gave my 100

Customer Support » Technical Support

Experience: 6 months - 1 year

Customer Support » Sales Support

Experience: 6 months - 1 year

Other Skills

Marketing » Social Media Management » Template Creation

Experience: Less than 6 months

Real Estate » Photo Editing

Experience: Less than 6 months

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: Taytay, Rizal

Tests Taken: IQ
Score: 124: DISC
Dominance: 44
Influence: 17
Steadiness: 25
Compliance: 14: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”