I'm a Virtual Assistant with a strong focus on admin support, which I've been doing since January 2024. My daily work includes data entry, processing billing and refund requests, uploading training materials, assigning clients to coaches, and keeping backend tasks organized. I'm fluent in tools like Microsoft Office, Google Workspace, Slack, GoHighLevel, and Close. I also have experience with financing portals like Payva and Whop.
Before becoming a VA, I spent over a decade in the BPO industry. I started in 2011 right after school and got promoted to Team Leader in 2015. I led teams primarily in content moderation and trust & safety, handling tasks like seller verification and financial crime reviews. I was also responsible for creating team schedules, training new tea
I'm detail-oriented, organized, and a quick learner. I'm comfortable handling repetitive tasks as well as fast-paced admin work. Whether it's updating trackers, managing internal processes, or supporting a growing team, I bring structure, initiative, and reliability to everything I do.
Experience: 2 - 5 years
Trust & Safety; Seller Verification & Financial Crimes
Experience: 5 - 10 years
Customer service, Reviews/Questions/Answers/Images/Videos Moderation.
Experience: 5 - 10 years
8 years of Reviews/Questions/Answers/Images/Videos Moderation.
Experience: 5 - 10 years
Customer service, Reviews/Questions/Answers/Images/Videos Moderation.
Experience: 5 - 10 years
Schedule creation, data management, etc.
Experience: 2 - 5 years
Used to create tracker, processes, presentations, etc.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
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