Joanna
Virtual Assistant | Customer Service | Admin Assistant
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
April 29th, 2024 (3 days ago)
Member Since
June 22nd, 2023
Profile Description
Are tasks diverting you from business goals?
-13+ years of Customer Service, Debt Collections and Admin Roles
-Fintech, Collections, Travel and Hospitality
-Years of experience as a Supervisor and Quality Analyst
Here's how I can lighten your load:
Virtual Assistance
I excel in organizing and supporting administrative duties. Skilled with:
-Google Productivity Tools (Sheet, Drive, Docs, etc.)
-Microsoft Office (Excel, PowerPoint, Word, Outlook)
-ChatGPT
-Canva
-Calendly
-Instagram
-Tiktok
Customer Service and Cold Calling
I excel in administrative tasks, customer service, cold calling, debt collection, sales, leadership, and quality analysis. I'm skilled with:
-Google Productivity Tools (Sheet, Drive, Docs, etc.)
-Microsoft Office (Excel, PowerPoint, Word, Outlook)
-Ring Central
-Five 9
-Nice
-Aspect
-Zendesk
-HubSpot
-Trello
-Slack
-Webex
-Whatsapp
And more!
Ready to simplify your life? Let's chat about how I can help.
Top Skills
Professional Services » Management Services » Administrative Management
Experience: 5 - 10 years
Customer Support
Experience: 10+ years
Experienced Customer Support professional skilled in active listening and effective communication. Proven problem-solving abilities and adaptability in fast-paced settings. Committed to providing excellent assistance, building strong customer connections, and contributing to company success.
Marketing » Telemarketing » Outbound Calls
Experience: 5 - 10 years
Other Skills
Customer Support » Email Support
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Proficient in Microsoft Excel, I specialize in advanced formulas, PivotTables, and data visualization.
Office and Administration » Data Entry
Experience: 5 - 10 years
Office and Administration » Quality Assurance
Experience: 5 - 10 years
Customer Support » Chat Support
Experience: 6 months - 1 year
Office and Administration » Google Sheets
Experience: 2 - 5 years
Office and Administration » Calendar Management
Experience: Less than 6 months
Office and Administration » Travel Planning
Experience: Less than 6 months
Office and Administration » Debt Collection
Experience: 5 - 10 years
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- ANGELES
- Tests Taken
- IQ
- Score: 135
- DISC
- Dominance: 36%
- Influence: 19%
- Steadiness: 24%
- Compliance: 22%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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Podcast (The Marketing Secrets Show)
Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.
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