Mary

General Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

April 16th, 2024 (11 days ago)

Member Since

April 8th, 2016

Profile Description

Greetings! With a proven track record in managing Amazon, Shopify, Etsy, eBay, and Walmart platforms, I bring forth a comprehensive skill set to amplify your online presence and streamline operations. Here's how I can add value to your daily operations:1?? Customer Service Excellence: I prioritize swift and friendly responses to buyer messages, emails, reviews, and feedback, ensuring a positive customer experience at every touchpoint.2?? Listings Management Mastery: Monitoring BSR and keyword rankings, I adeptly handle product listings, both manual and through bulk files, to optimize visibility and sales potential.3?? Efficient Inventory Management: From stock levels to shipping plans, I meticulously oversee inventory to prevent stockouts and ensure seamless order fulfillment.4?? Strategic Discounting and Promotions: Crafting and executing promotions, discounts, lightning deals, and social media campaigns tailored to seasonal demands, I drive sales growth and brand engagement.5?? Insightful Sales Monitoring: Through meticulous analysis of Amazon Seller Central data, I generate actionable reports to guide informed decision-making and maximize revenue.6?? Robust Reports Management: Organizing and updating crucial reports with precision, I ensure that key stakeholders are equipped with accurate insights for strategic planning.7?? Continuous Product Enhancement: By gathering customer feedback and implementing improvements to product quality and packaging, I uphold a standard of excellence that fosters customer loyalty and satisfaction.8?? Dynamic Social Media and Editing Skills: Proficient in platforms like Wistia, Zipify, YouTube, and new innovative apps, I leverage social media channels to amplify brand presence and engage with the audience effectively.9?? Data Analytics Expertise: Through in-depth examination of data sets, I identify trends and extract valuable insights to drive informed business decisions.???? Creative Photoshop Abilities: Equipped with basic editing skills, I enhance product visuals to captivate audiences and drive conversions.Tools of the Trade: Amazon Seller Central, Shopify, Mailchimp, Asana, PayPal, Adobe Photoshop, and an extensive array of innovative apps such as PixelMe, Later, Canva, and others.Office Skills: From complaint handling to event planning, I bring a versatile skill set to the table, ensuring smooth operations and impeccable customer service.- Upgrade to see actual info

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Ecommerce » Amazon

Experience: 5 - 10 years

Other Skills

E-Commerce » Inventory Management

Experience: 2 - 5 years

Customer Support » Ecommerce » Ebay

Experience: 5 - 10 years

Basic Information

Age
37
Gender
Female
Website
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Address
Tests Taken
None
Uploaded ID
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