Customer Service Specialist

Combine an effective sales approach, effective communication skills, and knowledge of sales management theory to develop a strategic sales program Manage and oversee all outbound sales activities, including lead generation, sales presentations, sales negotiations, and service sales Develop new sales programs, monitoring their effectiveness Create effective sales strategies, maintain accurate sales forecasts, and continually update marketing strategies Develop, evaluate, and monitor sales plans, quotas, and budgets Assume overall responsibility for all sales operations Provide technical training and support Make competitive comparisons of competitors’ prices and services Meet with customers, provide sales presentations, and negotiate sales Encourage clients to maintain close relationships with company Identify potential sales leads for manager Recommend and implement new sales approaches Keep abreast of sales trends and changes within the industry

Combine an effective sales approach, effective communication skills, and knowledge of sales management theory to develop a strategic sales program Manage and oversee all outbound sales activities, including lead generation, sales presentations, sales negotiations, and service sales Develop new sales programs, monitoring their effectiveness Create effective sales strategies, maintain accurate sales forecasts, and continually update marketing strategies Develop, evaluate, and monitor sales plans, quotas, and budgets Assume overall responsibility for all sales operations Provide technical training and support Make competitive comparisons of competitors’ prices and services Meet with customers, provide sales presentations, and negotiate sales Encourage clients to maintain close relationships with company Identify potential sales leads for manager Recommend and implement new sales approaches Keep abreast of sales trends and changes within the industry

● Interact with potential and existing customer through calls, emails and sales representative in an office environment or store location. ● Prepares accurate quotes for pricing and builds estimates for special items by gathering information and analyzing material. ● Process and request documents for deliveries and permits. ● Greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait. ● Maintain calendars for appointments, sort mail, make copies, and plan travel arrangements.

Obtaining and maintaining long-term key customers by comprehending their requirements and building strong relationships with strategic customers. ● Creating and processing invoices in general ledger for account payables and receivables ● Cross checking on bills and invoices and send to client ● Working on collections for client overdue payments ● Handling multiple accounts, cheques, invoices and payments at various stages of execution and accounting issues ● Daily and monthly sales reporting ● Bank and vendor reconciliation

Partnership Business Development Manager - manages business developement activities to identify, develop and administer strategic partnership with other organization to realize key objectives, gain operational efficiencies, address unmet market needs and create new customers and markets.