Hi! Good day! My name is Arvin. I have been working in the BPO industry for almost 15 years handling both technical and sales support for a US-Based Client. Part of my job is to do inbound/outbound calls and processed orders via
Experience: Less than 6 months
-Doing cold calls (sales) -Social Media Assistant (Handing clients business pages/accounts on Instagram) -Email Management -Lead Generation
Experience: 1 - 2 years
-Directed and coordinated operational activities of Customer Service and Technical teams -Monitored and improved performance metrics in line with organizational goals -Trained, coached and developed employees to achieve performance targets. -Implemented strategies for continuous improvement of service delivery
Experience: 5 - 10 years
I'm a fully experienced customer service representative handling both sales and technical support as I have been working in a BPO industry for almost 15 years. I experienced handling a team of 20-25 agents as I was an Operations Supervisor for 2 years. I was also hired as a General Virtual Assistant handling sales and social media support.. With this, I surely can help you run your business effectively and efficiently. Rest assured, I am fully committed to a long term work.
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