Bookkeeper | AP Specialist | Virtual Assistant

I have experience in categorizing transactions in QuickBooks Online, conducting monthly reconciliation and reports, and maintaining daily documentation and record-keeping.

During my three years as a Medical Virtual Assistant (VA), I specialized in supporting a Durable Medical Equipment (DME) company as an intake specialist and fax wrangler. In this role, I efficiently managed incoming faxes, ensuring timely processing and distribution to the appropriate departments. As an intake specialist, I facilitated the smooth onboarding of new patients by collecting and verifying necessary documentation, including insurance information and medical prescriptions. My attention to detail and organizational skills were crucial in maintaining accurate records and streamlining the intake process. Additionally, I communicated effectively with patients, healthcare providers, and insurance representatives to address inquiries and resolve issues promptly, contributing to the overall efficiency and effectiveness of the DME company's operations

In my three years as a Medical Virtual Assistant (VA), I've gained extensive experience in verifying insurance coverage for patients. This involves meticulously reviewing insurance policies, contacting insurance providers to confirm coverage details, and ensuring accuracy in patient records. I'm adept at navigating insurance company systems and communicating effectively with both patients and insurance representatives to resolve any discrepancies or issues promptly. My commitment to thoroughness and attention to detail has contributed to the smooth operation of medical practices and the assurance of quality patient care.

One of my previous tasks was to generate leads for our sales team. I am familiar with using Seamless.ai, Salesforce, LinkedIn, and AI tools such as Bard and Chat GPT.