Quality Support Analyst

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

April 27th, 2024 (5 days ago)

Member Since

June 20th, 2023

Profile Description

Hello, I'm Upgrade to see actual info Upgrade to see actual info, a dedicated professional with a Bachelor's degree in Tourism Management. With 5 years of experience in the BPO industry, I have established myself as a reliable and accomplished individual. As a content moderator, I specialized in reviewing advertisements, ensuring strict adherence to community guidelines to maintain a safe and compliant environment. This experience propelled me to the role of Quality Support Analyst, where I conducted thorough manual audits, utilized Excel for data analysis, and collaborated with leaders and policy managers to make informed decisions on content release or flagging. Throughout my tenure, I consistently delivered reports on time and surpassed performance metrics, earning recognition as a top performer. This distinction led to a unique opportunity to receive advanced Excel training, further enhancing my skills and value to the organization. I have also completed the Lead Smart Level 1 certification program, equipping me with valuable leadership abilities to excel in various roles. My strengths lie in my exceptional ability to collaborate within a team, solve problems effectively, and pay meticulous attention to detail. These attributes have contributed to my success thus far. Looking ahead, my goal is to establish myself as a trusted authority in Facebook advertising. By staying updated with the latest trends and strategies, I aim to deliver exceptional results for clients. My ultimate objective is to help businesses maximize their online presence, increase brand awareness, and achieve significant growth through targeted and Upgrade to see actual info Facebook ad campaigns. Thank you for taking the time to learn about me. I am excited to bring my skills, dedication, and passion to contribute to the success of any team or organization I work with.