Hanzel

Amazon Seller Central Support, General Virtual Assistant

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

March 28th, 2024 (31 days ago)

Member Since

June 20th, 2023

Profile Description

Hi there! My name is Upgrade to see actual info, but most people call me Zel. I'm a graduate of Business Administration with a major in Finance, and I bring both financial acumen and virtual assistant experience to the table.After a stint as an Internal Auditor, I transitioned into the VA world to leverage my organizational skills and love for helping others. For the past two years, I've honed my skills across various niches, offering comprehensive support, including:Product Listing & Optimization:Crafting compelling product titles and descriptions with strategic keyword integration for platforms like Etsy and Shopify.Account Health Management:Proactively monitoring customer reviews and addressing concerns to maintain positive account Upgrade to see actual infotalog Management:Ensuring product information accuracy by meticulously preparing and uploading flat files and updating details Upgrade to see actual infose Management & Problem-Solving:Resolving product issues efficiently through clear communication with Amazon support via email, chat, or phone calls.Customer Communication & Satisfaction:Providing prompt and professional responses to customer inquiries and concerns, and managing refunds and replacements to ensure satisfaction.Beyond my listed skills, I'm:Adaptable and eager to learn new things.A detail-oriented and organized individual.Passionate about providing excellent customer service.A team player who thrives in collaborative environments.If you're looking for a versatile VA with a strong financial background and a proven track record of success, look no further! Contact me today and let's discuss how I can help you achieve your business goals.

Top Skills

E-Commerce » Amazon » Catalog Management

Experience: 1 - 2 years

A. Catalog Page Management 1. Preparation and uploading flat files. 2. Create variations from stand-alone listings. 3. Details page update. 4. Trouble catalog error by contacting Amazon Seller support

E-Commerce » Amazon » Seller Central

Experience: 1 - 2 years

*Catalog Page Management - Navigating and troubleshooting catalog errors - Updating catalog page via flat file - Updating catalog page via details page update. *Account Health Management - Customer reviews and customer message monitoring *Customer's Service Management - Reply to customer's emails *Refund and Replacement process - Offering and processing customers' refunds and replacements for customers satisfaction.

Office and Administration » Operation Management

Experience: 1 - 2 years

I did the following tasks; Operation Assessment: Evaluate the effectiveness and efficiency of operations, including internal controls, processes, and procedures. Calendar of Activities Assessment: Review and assess the company's calendar of activities to ensure that all necessary tasks and audits are scheduled and completed on time. Annual Company Budget Assessment: Review and assess the company's annual budget to ensure that it is accurate, realistic, and aligned with the company's goals and objectives. Other Admin Tasks: Perform other administrative tasks as needed, such as preparing and maintaining records, managing files, and providing support to the audit team. Prepare an Audit Report: Prepare a comprehensive and informative audit report that summarizes the findings of the audit, including any recommendations for improvement.

Other Skills

Basic Information

Age
34
Gender
Female
Website
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Address
Cebu, Cebu
Tests Taken
IQ
Score:  105
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
Uploaded ID
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