Hi, I'm Zel, a Business Administration graduate with a finance background. After working as an Internal Auditor, I leveraged my skills in a new direction – as a virtual assistant! For two years, I's been helping businesses with tasks like product listing, account health, and customer service. I can craft compelling product descriptions, manage catalogs, and ensure happy customers through clear communication and problem-solving. But that's not all! I'm adaptable, detail-oriented, and passionate about exceeding expectations. Let's chat about how I can take your business to the next level!
Experience: 1 - 2 years
A. Catalog Page Management 1. Preparation and uploading flat files. 2. Create variations from stand-alone listings. 3. Details page update. 4. Trouble catalog error by contacting Amazon Seller support
Experience: 1 - 2 years
*Catalog Page Management - Navigating and troubleshooting catalog errors - Updating catalog page via flat file - Updating catalog page via details page update. *Account Health Management - Customer reviews and customer message monitoring *Customer's Service Management - Reply to customer's emails *Refund and Replacement process - Offering and processing customers' refunds and replacements for customers satisfaction.
Experience: 1 - 2 years
I did the following tasks; Operation Assessment: Evaluate the effectiveness and efficiency of operations, including internal controls, processes, and procedures. Calendar of Activities Assessment: Review and assess the company's calendar of activities to ensure that all necessary tasks and audits are scheduled and completed on time. Annual Company Budget Assessment: Review and assess the company's annual budget to ensure that it is accurate, realistic, and aligned with the company's goals and objectives. Other Admin Tasks: Perform other administrative tasks as needed, such as preparing and maintaining records, managing files, and providing support to the audit team. Prepare an Audit Report: Prepare a comprehensive and informative audit report that summarizes the findings of the audit, including any recommendations for improvement.
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