Operations - HR Manager - PM - VA/EA -  Customer Support

Overview

Looking for full-time work (8 hours/day)

at $15.00/hour ($2,640.00/month)

Bachelors degree in Education

Last Active

January 18th, 2024 (98 days ago)

Member Since

April 6th, 2016

Profile Description

*Chief Administrative Officer with over 2 years of experience in Digital Marketing managing multiple projects simultaneously in high producing full-service marketing firm. 

*Assisting C-level executives as an effective Executive Assistant that saved each an average of 12 hours per week.

*Project Managing graphic and video designs for book covers, website images, and Social Media images.

*Ran a social media ad campaign for the local decking and chiro business that got thousands of shares, with a good conversion rate.

*Trained other Brand Ambassadors and Project Managers to effectively use a Project Management tool within the organization like Upgrade to see actual info, Asana and Trello

*Assisted the hiring manager to recruit 20+ freelance teaUpgrade to see actual infoUpgrade to see actual infocreased recruiting lead time by 35%. This translated to a $150,000 cost savings for the company.

*Increased retention by 15% through employee participation programs.

*With great attention to detail when it comes to Data Entry, Answering Phone calls, Billing, scheduling next day's appointments using calendly, Google Suite, and Calendar Management.

*Proven ability to work collaboratively with diverse groups and establishing ongoing relationships as a client-facing key player.

*Capable of quickly understanding how systems are used in order to provide efficient support and demonstrated outstanding customer orientation using strong communication skills.

*Strong leadership handling teams of 40+ employees with a proven ability to develop Workflow and Manuals.

*Highly capable of providing excellent service to clients and customer retention with excellent interpersonal and communication skills, and a demonstrated willingness to work in a team environment with diverse skill sets.

*Strong database and internet search skills with a proven ability to juggle multiple high-priority tasks.

*Detail-oriented, with a reputation for thorough process documentation creation, review, and training with strong organizational skills and ability to carry out tasks with minimal supervision.

*Highly organized and knowledgeable in Records Management with extensive knowledge of the design, implementation, and maintenance of records management and archival systems.

*Areas of specialization include Social Media Marketing and Paid Social Media Advertising, Sales Funnel Management, and Email Automation

*Over 10 years of experience in working as a freelancer in various industries with exceptional management skills of people and information.

*Proven ability to quickly and accurately learn various forms of technology and software.

*Extremely dedicated, organized, and team-oriented that is highly adept at assisting co-workers and customers utilizing best practices.

*Proven ability to work effectively with diverse personalities in a tactful, decisive, and resourceful manner.

*Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Social Media Platforms

Key Functions: Chief Administrative Officer | Project Management | Executive Assistant to C-level Business Professionals | Digital Marketing: Copywriting, publishing, Social Media Management | Real Estate Virtual Assistant: Administrative, Transaction Coordination, Marketing|  Australian Insurance and Claims Receivables | USA  B2B Accounts Receivable and Collections | USA B2C Accounts Receivable |
USA Accounts Reconciliation | Business Acquisition and Territory Sales Management | Inbound and Outbound Calling Campaign | Sales, Marketing | Customer Service and Support | Client Relations | Documentation based trends | Research and collection | CHAT SUPPORT | Escalations | Skip Tracing | Product transition and Channel Distribution Management | People Management | Workforce Management
TELESALES B2B marketing | Social Media Marketing