I have 9 years of experience in the BPO industry, specializing in customer service, sales, and escalation management. After that, I worked for 4 years as a Virtual Assistant focusing on cold calling, lead generation, and appointment setting. Most recently, I transitioned into a Web Editor and SEO Specialist role, where I handle on-page SEO, manage CMS platforms, and optimize websites to improve performance and support overall brand goals.
Experience: 2 - 5 years
I’m a freelance Web Editor and SEO Specialist with 2.5+ years of experience helping businesses grow their online presence. I optimize websites across Wix, Duda, Shopify, and Bitrix—combining strong visual presentation with search-engine performance. Using tools like Screaming Frog, Google Search Console, and SEObility, I conduct in-depth audits and implement strategies including keyword optimization, metadata refinement, internal linking, and structured content. I also handle content updates and customization to maintain brand consistency and improve user experience. My work focuses on boosting rankings, enhancing site performance, and driving measurable results through a balance of technical SEO and creative execution.
Experience: 1 - 2 years
I worked as a Customer Support Representative for eBay under Concentrix for over a year, specializing in billing and product listing. As a Billing Specialist, I handled detailed investigations into billing discrepancies, while as a Product Lister Specialist, I developed strong attention to detail and optimized product listings for accuracy and effectiveness.
Experience: 2 - 5 years
I have hands-on experience designing and building websites using Duda, creating custom, responsive layouts tailored to client needs. I focus on delivering user-friendly, visually engaging sites that clearly communicate services and boost online engagement. My work includes applying brand guidelines, optimizing content for clarity, and ensuring seamless performance across all devices.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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