Vic

I have 9 years of customer service experience in the BPO and airline industry, h

mark as hired

Overview

Looking for any work (4 hours/day)

at $6.65/hour ($640.00/month)

High school diploma

Last Active

June 26th, 2026 (today)

Member Since

June 16th, 2023

Profile Description

I am a reliable and experienced customer support professional with 8 years of experience in the BPO and airline industry. I specialize in handling high-volume customer inquiries through email, chat, and phone while maintaining professionalism and accuracy.
I have experience using CRM systems like Salesforce for case management, documentation, and follow-ups. I also handled bookings, ticket adjustments, escalations, and billing documentation, including Official Receipt processing. My role also involved assisting tea ---------- mbers in real time with complex customer concerns.
I am highly organized, detail-oriented, and comfortable working in fast-paced environments. I take pride in delivering excellent customer service and ensuring tasks are completed accurately and on time.
I am now looking to support business owners as a Virtual Assistant by helping manage customer support, administrative tasks, and daily operations so they can focus on growing their business.

Top Skills

Customer Support » Chat Support

Experience: 1 - 2 years

Customer Support » Sales Support » Flight Booking

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Marketing » CRM » Salesforce

Experience: 1 - 2 years

Main Tool for clients servicing

Office and Administration » Email Handling

Experience: 1 - 2 years

Office and Administration » Leadership

Experience: 1 - 2 years

Acting Team Leader from 2025 to Present

Office and Administration » Microsoft Power Point

Experience: 1 - 2 years

Office and Administration » Microsoft Word

Experience: 1 - 2 years

Basic Information

Age: 27

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 90: DISC
Dominance: 16%
Influence: 27%
Steadiness: 37%
Compliance: 20%

Government ID: Sign Up with Pro Account to View

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