-Resolved 100% of customer service issues within 48 hours
-written and verbal communication, the ability to work independently, time and task management, organization, comfort with technology
-attention to detail
-Open to flexible scheduling and willing to work nights and weekends
Experience: 2 - 5 years
assist customer and handle issues and inquiries in a timely manner, provide excellent customer satisfaction by building rapport and resolve concerns through going beyond the extra mile
Experience: 1 - 2 years
educate customer basic troubleshooting with their email concerns like unable to log-in, missing emails, composing emails, replying to emails
Experience: 1 - 2 years
reviewing, compiling and sorting customers data to check for inconsistent information
Experience: 1 - 2 years
assist customers on basic troubleshooting with their mobile phones and emails as well as computers
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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