Customer Service Enthusiast/ General Amazon VA

Overview

Looking for part-time work (5 hours/day)

at $10.00/hour ($1,100.00/month)

Bachelors degree

Last Active

April 28th, 2024 (14 days ago)

Member Since

June 15th, 2023

Profile Description

By God's help, I spent more than 4 years working hard and doing my best to complete my Bachelor of Business Teacher Education with a major in information technology. I received a "Cum Laude" credential and an award in 2015 for conducting the best research of the year. After graduating from college, I joined a few competitive Philippine organizations where I could use and impart my best expertise.
I appreciate you looking at my profile! I have over five years of expertise in the outsourcing industry working with different customers as a General Amazon VA and enthusiast for mixed customer experiences. Below are the tasks I can help you with after handling different brands for local and international.
FOR AMAZON:
Creating new product listings on Amazon.
Optimizing product titles, descriptions, images, and keywords for better search visibility.
Monitoring and updating product prices.
Handling administrative tasks such as data entry, order tracking, and documentation.
Organizing and maintaining product listings, inventory records, and other relevant information.
Graphic designing of the products, and uploading in the amazon backend.
Making sure images are live correctly per marketplace.
FOR CUSTOMER SERVICE SUCCESS
Developing Training Materials
Delivering Training Sessions
Onboarding New Employees
Technical Skills Training
Soft Skills Development
Assessment and Evaluation
Continuous Improvement
Documentation and Reporting
Coaching and Mentoring
Collaboration and Communication
Special Projects and Initiatives

Email Customer Support
Phone Handling
Social Media Management
Administrative tasks
TOOLS USED:
ZENDESK
GOODLE SUITE
INTERCOM
MICROSOFT APPLICATION
CANVA PRO
ADOBE INLLUSTRATOR
ADOBE PHOTOSHOP
OUTLOOK
CLICK UP
FLEETCUTTER
AMAZON VENDOR AND SELLER CENTRAL
If you need any abilities that are not on the above list, I would be more than happy to be asked for an interview or any kind of chat. Along with the years I spent working in an office, I also have a wealth of experiences from my time in school, corporate and clients over the world involving pursuing research and interacting with people. I've already been able to work independently with less supervision and to learn new things that will enable me to develop and become the best version of myself.
I am really keen on engaging and meeting new people, please do buzz and tap me up when you feel interested working with me. I'm a hundred percent of myself to give my full commitment working with you too.