CUSTOMER SERVICE REPRESENTATIVE

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

High school diploma

Last Active

May 15th, 2024 (4 days ago)

Member Since

June 14th, 2023

Profile Description

I have 5 years BPO experience handling different international accounts from TELCO, HEALTHCARE, and FINANCIAL. I've handled different line of business from care, tech, retention and etc.

I'm a fast learner and I like to focus more on my strengths to improve and to nurture my weaknesses as a worker. I'm looking forward to be with your company/team to provide good quality service and excellent skills.

Top Skills

Customer Support » Technical Support

Experience: 6 months - 1 year

I was able to experience being a technical support. Fixing technical concerns of the customer. I was able to practice my multi-tasking skills and English communication as well.

Other Skills

Professional Services » Management Services » Customer Support Management

Experience: 6 months - 1 year

I was able to handle different accounts and customers.

Customer Support » Phone Support

Experience: 5 - 10 years

My overall professional experience was quite a roller coaster. Everything has been full of learning and improvements. My 5 years experience in the BPO industry handling different categories of accounts and line of business helped me in so many ways. I was able to resolve customer's concerns. Different personalities and attitude towards their concern and my patience has never been this great. I was able to enhance my English Communication Skills and how to turn customer's satisfaction.