Matthew

Virtual Assistant

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Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

Bachelors degree

Last Active

May 4th, 2024 (3 days ago)

Member Since

June 14th, 2023

Profile Description

I have extensive knowledge and experience as a Guest Concierge Support using a variety of tools and systems. For instance, I am proficient in using Google Spreadsheets and Documents, as well as CRMs (Customer Relationship Management) software. Additionally, I am well-versed in property management software such as Guesty, Airgms, Hostfully, and payment platforms like Stripe. I am also familiar with popular booking platforms like Airbnb, Upgrade to see actual info, VRBO, and Tripadvisor. Furthermore, I am skilled in using work management platforms like Asana and Spectora.
My daily responsibilities include a wide range of tasks. These include effectively managing guest communications, providing assistance to guests during check-in and checkout processes, writing reviews for guests, handling guest refund claims and damage claims, listing new properties on booking platforms, and creating comprehensive spreadsheets while ensuring backups of all listing details.
I possess a flexible work approach and demonstrate a strong work ethic. I pay meticulous attention to detail and have a proven ability to quickly grasp new concepts and technologies. As such, I am equipped to handle tasks efficiently and effectively at any given time.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Phone Support

Experience: 5 - 10 years

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Other Skills

E-Commerce » Inventory Management » Quality Control

Experience: 2 - 5 years

E-Commerce » Ebay » Customer Support

Experience: 5 - 10 years

Customer Support » Content Moderation/Management

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 2 - 5 years

Real Estate » Appointment Setting

Experience: 2 - 5 years

Basic Information

Age
30
Gender
Male
Website
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Address
Tests Taken
None
Uploaded ID
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