Writer, Researcher, Customer support

91 ID PROOF
Timeproof:
EXPECTED SALARY
Php 40,000.00/month ( $776 USD )
40 hrs/wk ( $4.48 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
Virtual AssistantResearcherWriterTechnical SupportCustomer SupportTeam LeadChat and Email support
BASIC INFORMATION
Age:
31
Gender:
Male
Tests Taken:
English
 C2(Advanced/Mastery)
Last Active:
2019-08-25
Member Since:
2010-10-17
SKILL SUMMARY


Paobufur D. Anjzhp
Block 3, Lot 25 Davao Empress Subd., Panacan, Davao City

Home: +736819018092<8efe80624d780eba0c6493ec45140364>Email: cb_vfgayy@ukvra.we 

Kettle and Fire Inc.
Customer Support Associate
*Responding to customer emails and inquiries about orders and products
*Processing orders and providing shipping details via Shopify

Team Lead for Nexon America | May 2012 - September 2017
Teleperformance Cebu
**Managing a team of  Game Masters/customer support representatives to assist players regarding various issues with the games currently handled by Nexon in the United States and other supported regions. Daily interaction with agents to ensure consistent quality of customer service.


Team Lead for Shinra Technologies | 
Teleperformance Cebu
**Managing a team of customer support representatives to answer queries regarding a cloud-based gaming platform developed by Square Enix.  Daily interaction with agents to ensure consistent quality of customer service.

Administration Staff.
Lakeside International Academy, Davao
**Provide assistance (scheduling, teaching modules) to employed online English
teachers as well as answer concerns and queries from Japanese clients.

Website Content Writer/ Researcher.
Pronto Trades, LLC, 
**Write articles in various topics as per client request with minimum of 500
words per article and a quota of 10 articles per week.

Technical Support Associate for AT&T UVERSE.
Sutherland Global Services  
**Provide technical support for AT&T Uverse services and ensure resolution of concerns and customer satisfaction.



WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Research
  • Speaking
  • Writing
  • Customer Support
  • Email Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Excel
  • Quality Assurance
  • Research
  • Transcription

English
EXPERIENCE

Aside from having a Bachelor's Degree in Mass Communication, I have also worked online as a writer/content writer/researcher for a couple of years.

SKILL RATING
  • Speaking
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Web Content Writing

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake indentity.

Read More »