I am a dedicated and results-driven professional with a diverse background in engineering, customer service, and e-commerce. My career began in the BPO industry, where I worked as a call center agent conducting survey campaigns related to U.S. elections, public issues, and Medicare programs. This experience strengthened my communication skills, attention to detail, and ability to work efficiently in fast-paced environments.
I then advanced my career as a Design Engineer, where I conducted site surveys, analyzed project requirements, and developed technical designs using AutoCAD in accordance with industry standards and client specifications. This role enhanced my analytical thinking, problem-solving abilities, and project management skills.
Currently, I work as an Amazon and Shopify Virtual Assistant, providing comprehensive e-commerce support. My experience includes product research, product listing creation and optimization, inventory management, order processing, customer support, data entry, and administrative assistance. I am committed to helping businesses streamline operations, improve efficiency, and achieve growth through reliable and detail-oriented support.
I am proficient in Microsoft Office, Google Workspace, Google Earth Pro, and AutoCAD, with additional knowledge of C++ programming. Known for being highly organized, adaptable, and eager to learn, I take pride in delivering quality work, meeting deadlines, and exceeding expectations.
I am always open to new opportunities where I can contribute my skills, grow professionally, and help businesses succeed.
Experience: 1 - 2 years
I do survey plans of point to point site pathway using AUTOCAD
Experience: 1 - 2 years
We sort material needed, sizes, quantity and also we apply coordinates coming from Google Earth at excel
Experience: 1 - 2 years
Mostly using this for doing report to be send to my supervisor.
Experience: 1 - 2 years
Using this for presentation report.
Experience: 6 months - 1 year
Survey agent on call center company, international account.
Experience: Less than 6 months
I do video editing and using it promote and affiliate product on tiktok
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