E-commerce Virtual Assistant & Customer Service

Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($599.98/month)

High school diploma

Last Active

April 20th, 2024 (13 days ago)

Member Since

June 8th, 2023

Profile Description

I help e-commerce businesses boost revenues and increase productivity by managing the Amazon account and inventory while supporting administrative tasks.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 6 months - 1 year

- Assisted inbound/outbound customers with their general product inquiries - Assisted inbound/outbound customers in placing orders - Assisted inbound/outbound customers with their refund and replacement - Processing discounts on the customer's orders - Tracking orders using the tracking number and Dispatcher tool - Sending emails to the marketplace seller and store manager to follow up on orders and address customer complaints. - Scheduled/Processed return pick-up items

Professional Services » Management Services » Administrative Management

Experience: Less than 6 months

- Post content on various social media platforms. - Conduct cold calls and SMS blasts. - Answer calls and texts via Openphone. - Coordinate with the cleaning manager for bookings. - Send messages via Openphone for payment collection, client updates, and review link sharing. - Create simple graphic designs on Canva for postings.