Administrative / General Virtual Assistant

I resolve customer queries, recommending solutions and guiding product users through features and functionalities. I am an excellent communicator who's able to earn our clients trust. I help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers I understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

I compiles, and sorts prepares documents for data entry. I also verifies, logs receipt of data, transcribes source data into the required format. I also transfers information from paper formats into computer files using keyboards, data recorders, or optical scanners.

I schedule meetings and manage calendars, answering phone calls and emails and take messages, take accurate and comprehensive notes at meetings, help with daily time management, plan travel, including flights, accommodation and ground transportation, coordinate events and speaking engagements, draft correspondence such as emails and letters

I organized, schedule appointments, handle general office tasks and administrative duties, such as directing communications between customers, organizing schedules and events, entering data, typing or encoding. I possess the skills by time management, computer proficiency, attention to detail, communication, organization, adaptability, problem-solving and customer service.