Reynald

Ecommerce, Customer Support, and Marketing Specialist

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Overview

Looking for full-time work (8 hours/day)

at $3.77/hour ($727.26/month)

Bachelors degree

Last Active

June 4th, 2026 (6 days ago)

Member Since

June 7th, 2023

Profile Description

I have 5+ years of experience in customer service, e-commerce operations, and sales support for international Shopify-based businesses.

My top skills include Shopify management, customer support, inventory coordination, email marketing, and operations management. I have experience handling order processing, refunds, shipping updates, customer escalations, product listings, and supplier coordination.

I’ve worked with tools such as Shopify, Gorgias, NetSuite, Klaviyo, Amazon Connect, ShipStation, Google Workspace, Canva, Slack, and ClickUp.

Previously, I worked with ---------- managing Shopify customer support and e-commerce operations, and with Combined Packaging Solutions handling inventory, logistics, and sales support using NetSuite.

I am organized, reliable, and focused on delivering excellent customer experience and operational support.

Top Skills

Marketing » Email Marketing

Experience: 1 - 2 years

Customer Support » Ecommerce » Shopify

Experience: 1 - 2 years

I have extensive experience in e-commerce, specializing in managing online platforms like Shopify, Amazon, and eBay. My expertise includes handling end-to-end order processing, updating product listings, managing inventory, and optimizing shipping workflows. I’ve successfully created customized discount codes, processed refunds, and ensured smooth transactions to enhance customer satisfaction. Additionally, I have a strong background in email marketing using tools like Klaviyo, where I’ve implemented campaigns to improve customer retention and engagement. I’ve also worked on social media content creation and SEO optimization to boost product visibility and drive traffic. My ability to analyze data and streamline operations has consistently contributed to improving e-commerce performance and customer experience.

Other Skills

Customer Support

Experience: 6 months - 1 year

Basic Information

Age: 26

Gender: Male

Website: Sign Up with Pro Account to View

Address: Maragusan, Davao de Oro

Tests Taken: IQ
Score: 90: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

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