Juliet

Reliable Virtual Assistant and Customer Support Expert

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $6.61/hour ($1,280.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (21 days ago)

Member Since

March 29th, 2016

Profile Description

Virtual Assistant with over 10 years of Customer Service experience. Skilled in client communication, issue resolution, calendar and email management, and document organization. Proficient in CRM tools, AI-powered systems, and remote platforms to streamline operations and enhance customer satisfaction.

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Top Skills

E-Commerce » Ebay » Customer Support

Experience: 5 - 10 years

Extensive background in delivering high-quality customer support in fast-paced BPO and corporate environments. Experienced in managing frontline teams, resolving escalations, and improving service processes to enhance client satisfaction. Known for balancing empathy with efficiency, handling high volumes of customer interactions, and consistently meeting or exceeding performance metrics across voice, email, and administrative channels.

Virtual Assistant

Experience: 6 months - 1 year

Performed a wide range of administrative and research tasks, including tender research, bid qualification, and document preparation for government-related applications. Managed calendars, emails, and reports while ensuring accuracy, efficiency, and confidentiality. Utilized AI tools to streamline repetitive tasks and support continuous process improvement.

Other Skills

Basic Information

Age: 39

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cebu City, Cebu

Tests Taken: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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