Current Employment Status:
Hired Full Time on Oct 3, 2025

Rayneil

Paralegal/Case Manager/Sales Manager/ Legal Intake Specialist

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.65/hour ($1,280.00/month)

Bachelors degree

Last Active

June 26th, 2026 (today)

Member Since

June 6th, 2023

Profile Description

I am ---------- ---------- , a dedicated professional with over 8 years of experience in customer service, sales operations, and team leadership. I have led teams in both sales and legal intake settings, coaching agents to meet performance goals while handling escalated client concerns with empathy and efficiency. My career includes success as a Team Lead at Globaltek PH (Outreach Legal), a Sales Operations Supervisor at IQOR PH (T-Mobile Telesales), and leadership roles at Ibex Global, where I advanced from customer service to team management. Skilled in people management, client support, sales strategy, and technical troubleshooting, I take pride in motivating teams, solving problems, and delivering excellent customer experiences.

Top Skills

Professional Services » Legal Services

Experience: 1 - 2 years

Skilled in managing legal intake processes for veterans’ appeals, new claims, and mass tort cases. Experienced in conducting client screenings, ensuring compliance with case qualifications, and coordinating with attorneys on unusual cases. Strong in coaching intake representatives, handling escalations, and tracking team performance to meet organizational goals.

Customer Support » Sales Support

Experience: Less than 6 months

Office and Administration » Team Leadership

Experience: 2 - 5 years

Experienced in leading high-performing teams across sales, legal intake, and customer service. Skilled in coaching, performance management, and motivating agents to achieve and exceed KPIs. Strong background in conflict resolution, client retention, and aligning team goals with organizational objectives.

Other Skills

Professional Services » Management Services » Customer Support Management

Experience: Less than 6 months

Customer Support » Technical Support

Experience: 1 - 2 years

Basic Information

Age
30
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  125
DISC
Dominance: 34%
Influence: 29%
Steadiness: 27%
Compliance: 10%
English
C2(Advanced/Mastery)
Government ID
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