Appointment setter / Lead Generation Specialist

Customer Support who consistently meets and exceeds productivity goals, Proven capacity to troubleshoot issues to resolve issues quickly, Maintaining a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty.

-Identified and Nurtured the Clients/Partners via cold calling, B2B. -Increased sales by 25% in the first year for the Mexican Market. -Reduced and maintained food costs at 29% during the first year of management. -Reduced employee turnover from 80% to 20% by retraining employees on a regular basis (once a month). -Contacting potential or existing customers to inform them about a product or service using scripts. Answering questions about products or the company. Asking questions to understand customer requirements and close sales.

Excellent communication skills. For maintaining a conversation and building rapport with a customer. To provide sales and marketing support in building a pipeline of leads to meet business plans, quotas, and company objectives. Responsible for generating leads through phone calls, social media, and emails. Responsibilities & Duties: Research, track, maintain and update leads.

Administrative assistants are important in organizing, managing, and running an office. Administrative assistants are responsible for clerical and organizational tasks like file organizing, scheduling appointments, assisting other staff members, and drafting correspondences or messages.