John

E-commerce Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $6.60/hour ($1,161.60/month)

Bachelors degree

Last Active

May 30th, 2024 (yesterday)

Member Since

June 5th, 2023

Profile Description

In my recent role as an E-commerce Virtual Assistant/Digital Marketing Specialist, I started as a part-timer and progressed to a full-time position, demonstrating my dedication and adaptability. I specialize in managing multiple Amazon and Shopify stores as an Account Manager, where my responsibilities include:
• Marketing and Advertising: Amazon and Google Advertisement, Google Analytics and Google Merchant Center• Social Media Marketing: Strategizing and executing social media campaigns to enhance brand visibility and engagement.• Market Research and Sales Analysis: Conducting in-depth market research and analyzing sales data to make data-driven decisions.• Product Performance Optimization: Making data-backed recommendations to improve product performance and drive sales growth.• Inventory Management and Supplier Collaboration: Managing inventory levels and collaborating with suppliers to ensure timely product delivery and fulfillment.• FBA Shipment Processing: Handling the end-to-end process of Fulfillment by Amazon (FBA) shipments for efficient order processing.
I thrive on staying updated with the latest industry trends, monitoring competitors, and analyzing consumer behavior to drive strategic business decisions. I have successfully launched and managed private label products on Amazon, showcasing my skills in brand management, product development, advertising, and sales growth.
Experience Highlights:Amazon Seller Support: 4years of experience in Seller Central. Assisted sellers with account management, policy compliance, product listings, inventory management, and order processing.Microsoft Technical Support: Provided technical assistance to big companies on Microsoft Cloud Partner Program (MCPP), focusing on enablement, training, partner support, collaboration, and business Upgrade to see actual infoecommunication Industry: Excelled as a Customer Service Representative, managing inbound calls, account management, technical support, and sales opportunities.
With over 7 years of experience, I bring a proven track record of delivering exceptional customer experiences, driving revenue growth, and ensuring operational excellence. My passion for customer satisfaction and expertise in e-commerce and digital marketing make me a valuable asset to any organization.
Let's connect to discuss how I can contribute to your team's success and help achieve your business goals!

Top Skills

E-Commerce » Amazon

Experience: 2 - 5 years

4+ years experience as Amazon Seller Support. Proficient in Amazon Seller Central Proficient in CRM Been part of a Gemba wherein we collect information to improve the current process

E-Commerce » Amazon » Seller Central

Experience: 5 - 10 years

Proficient in using Amazon Seller Central

Customer Support

Experience: 5 - 10 years

6+ years of providing superior service and successfully addressing client inquiries. Proficient in managing a high volume of phone, email, and live chat interactions with customers.

Other Skills

E-Commerce » Amazon » FBA

Experience: 5 - 10 years

Knowledgeable about the process of FBA. Aware about the policies, creating FBA Listings. Creating Shipments, managing FBA orders. Removal Orders. Enhancing your FBA Listings

E-Commerce » Amazon » Keepa

Experience: 6 months - 1 year

Use Keepa to check valuable insights and historical data about products listed on the Amazon marketplace. Primarily focuses on price tracking and sales rank history, helping users make informed decisions when buying or selling on Amazon.

E-Commerce » Amazon » Listing Management

Experience: 5 - 10 years

Proficient in Creating, Building, Managing, Updating your Amazon Listings.

E-Commerce » Product Research

Experience: Less than 6 months

Used to do Product Research in Amazon Private Label and Wholesale. Tools: Helium10, Viral Launch, Keepa, Amazon Insights, Product Checker 2,

Advertising » Amazon Ads

Experience: 2 - 5 years

Knowledgeable in Amazon Customer Ads. Taken Helium Training Campaign Used to fixed issue with campaign when working as Amazon Seller Support

Basic Information

Age
30
Gender
Male
Website
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Address
Dasmariñas, Cavite
Tests Taken
IQ
Score:  115
DISC
Dominance: 26%
Influence: 7%
Steadiness: 41%
Compliance: 26%
English
C1(Advanced)
Uploaded ID
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