Being a CSR for quite some time now, I learned a lot of best practices that can help me to ensure a positive and seamless experience for every customer interaction.
Such as;
Firstly, how to understand another's emotions and points of view.
Second, knowing how to control the time spent on every specific task assigned to me, to be more efficient, effective, and productive.
Lastly, accountability - taking ownership of whether the task or situation is manageable or not. I always make sure to own it and try all the possible ways that I can to make it resolve.
Experience: 5 - 10 years
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.