Gracelyn

Amazon Account Specialist

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

May 27th, 2024 (3 days ago)

Member Since

June 4th, 2023

Profile Description

I have extensive experience with Amazon's Fulfilled by Merchant (FBM) program. I am well-versed in inventory management, processing orders, and ensuring seamless customer support. I am adept at managing product listings which includes ranking and optimization. I am also involved in monitoring pricing strategies, shipment processing, and promptly addressing customer inquiries. I have handled A - Z claims, fixed search listing suppression, and detail page removal activation. I have crafted appeals for deactivated accounts with policy violation for reinstatement of Amazon Seller account and maintenance of exemplary Account health.

Top Skills

Marketing » Content Creation » Research Writing

Experience: 5 - 10 years

Excellent proficiency with writing academic research which mainly focuses on Sociology, History, and Anthropology. Graduated with a degree on Social Anthropology from the University of the Philippines. Worked as a research assistant for organizations and created plans to aid in disaster relief in far flung areas by means of conducting intensive immersion within communities and creating disaster risk reduction plans through analysis.

Customer Support » Ecommerce » Amazon

Experience: 2 - 5 years

Handled multiples Amazon accounts and provided quality listings which generated profit of more than 18%+ each and maintained exemplary account health. Resolved A - Z claims and revived listings removed for pricing error, made appeals to Amazon to resolve customer issues. Monitored Amazon listings every day to win buy box.

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Taught English (beginner, intermediate, advance, and business) to Japanese students with advanced courses on speaking, listening and writing.

Other Skills

Marketing » Content Creation » Article Writing

Experience: 2 - 5 years

Wrote SEO friendly articles and applied further optimization through google analytics and google console. Studied data and applied relevant keywords to published articles.

SEO » SEO Analysis

Experience: 2 - 5 years

Created SEO articles and optimized content to improve article performance, impression and clicks on Google. Analyzed data of articles on search google analytics. Researched data for top keywords and questions regarding brand niche.

Professional Services » Management Services » Administrative Management

Experience: Less than 6 months

Demonstrated proficiency in managing administrative tasks, coordinating schedules, organizing files, and maintaining office supplies. Skilled in time management and is able to multi task to meet deadlines, manage calendars, schedule appointments, and handle competing demands efficiently. Has strong focus on accuracy and precision in completing tasks, proofreading documents, and reviewing reports to ensure quality and minimize errors. I am also proficient in providing exceptional customer service, addressing inquiries, resolving complaints, and maintaining positive relationships with clients and stakeholders.

Customer Support » Sales Support » Lead Generation

Experience: 1 - 2 years

Developed sales lead through the creation of email marketing lists and internet leads. Social media collaborations - created email pitch for journalists, editors, and influencers for collaborations. Searched websites and blogs of competitors for marketing strategy Successfully set up appointment with editors for partnership and collaborations Assisted in Kickstarter project by designing landing pages and searching for additional promotions.

Basic Information

Age
29
Gender
Female
Website
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Address
Baguio City, Benguet
Tests Taken
None
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