Virtual Assistant|Data Enty|AdminSupport eBay/Amazon/Shopify

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

December 5th, 2023 (2 days ago)

Member Since

March 26th, 2016

Profile Description

I am a detail-oriented worker with 5 years of experience in the eCommerce industry as a General Virtual Assistant (eBay/Amazon/Shopify), and 2 years of BPO experience as an eBay Specialist/Consultant for buyer-to-seller escalations.

As an eBay Consultant and Specialist from buyer to seller escalation, we are handling Returns, Item does not receive where I was exposed to all aspects of Customer Service and Product research, It gave me solid experience in data entry, inventory management, product sourcing, or listing, customer support for product inquiries, item does not receive or tracking shipments, Returns (Item not as described, Damage or defective items for refunds or replacement), and Unpaid items.

*eBay|Shopify ACCOUNT MANAGEMENT*
-Customer Service (email support) 
-Listing and Title optimization
-Revising Listing
-Promoting Listings
-Order Fulfillment
-Processing Returns 
-Creating Shipping Labels
-Issuing refund and replacement
-Tracking shipments 
- Seller Metrics Monitoring
-Managing Feedback Revision and Reviews

*AMAZON ACCOUNT MANAGEMENT*
-Product Sourcing
- FBM and FBA
-Listing Management (Manual Upload directly to
Seller Central or on the specific tool or Software)
-Listing Setup and
Optimization (Product Description, Item titles, and Photos)
-Finding good selling products particularly in
BSR, Reviews, and Ranking using FBA Toolkit
-FBA Calculator
-Seller Health Metrics Monitoring
-Order Management/Fulfillment
-Monitoring Tracking
Shipments and Order Tracking
-Confirming Shipments
-Availing coupons from the suppliers
-Inventory Management/Repricing/Revising
listings (Seller Central)
-Monitoring and Tracking Inventory -
Active/Inactive/Suppress items in Seller Central
-Customer Support
    -Buyers Inquiries
    -Returns and Creating Shipping Labels
    -Issuing refund/replacements

*AMAZON VENDOR CENTRAL*
-Updating Weekly Calendar Events-Amazon Vendors
Product Ranking-Amazon Vendors
Masters list Report-Monthly Sales
Reports and Downloads-Amazon Brand
Analytics Monitoring-SEO Optimization (Keywords Research,
Product Reviews, Sales Ranks, and BSR)-Buybox
+ Jungle scout research-Tracking Sheets and Monthly Health Inventory-Buy Box Report

ADDITIONAL SKILLS:
FB Marketplace Management

I am also familiar with different software or tools such as:
Viral-launch
Brickseek
Tactical Arbitrage
Revseller
AppEagle
EcomSolutions
Ecomdash 
ZIK Analytics
 Salesfreaks 
AutoDS
Geekdash
Hydralister
ESIT
SKUgrid
OAGenius
PriceChecker
ShippingEasy
Grably
DS Amazon Quick View
JungleScout PRO
AMZScout PRO
ASINSPECTOR
FBA Wizard
FBA Calculator
AMZ Suggestion Expander
Keepa
Canva
Scanalyze
PriceBlink
InvisibleHand
TopCashBack
Befrugal

I am also comfortable handling admin tasks which gave me solid experience in:
-Information Research and Data entry
-Trello
-Proficient in using Dropbox, Google Drive, Google
Docs.Google Sheets, Google
-Trends and Google Maps
-Microsoft Word, and Excel
- TechSmith Capture
-Typing skills 43 WPM

I’m a motivated worker, a fast learner, organized, strong
attention to detail and driven to deliver high-quality work with minimum
supervision. 

I would welcome the opportunity to meet with you to learn more about your company and work to grow
together.