EXPERIENCED Customer Service Expert & STR Property Manager

Overview

Looking for full-time work (7 hours/day)

at $3.36/hour ($560.00/month)

Bachelors degree

Last Active

June 22nd, 2026 (today)

Member Since

June 3rd, 2023

Profile Description

Hi there! I'm a dedicated and results-driven professional with extensive experience in customer service and short-term rental property management. With a strong background in hospitality and a passion for delivering exceptional customer experiences, I offer a unique blend of skills that can help elevate your business and ensure guest satisfaction.

Customer Service Expertise:

- Proven track record in providing outstanding customer service, managing inquiries, resolving issues, and ensuring customer satisfaction.
- Exceptional communication skills, both written and verbal, with the ability to empathize and connect with customers to address their needs effectively.

Property Management:

- Experience in managing and optimizing short-term rental properties to maximize profitability and guest satisfaction.
- Proficient in listing creation, pricing optimization, calendar management, and guest communication on platforms like Airbnb and ---------- .
- Skilled in coordinating cleaning and maintenance services, ensuring properties are well-maintained and ready for guest arrivals.

Additional Skills:

- Strong organizational and multitasking abilities, with the capability to prioritize tasks and meet deadlines.
- Proficient in using productivity tools such as Google Suite to streamline operations.
- Detail-oriented and proactive problem solver, always seeking opportunities to improve processes and enhance efficiency.
- Customer Service
- Property Management
- Chat Specialist
- Email Management
- Calendar Management
- Data Entry
- File Organization and Management
- Document Preparation (Reports, Presentations)
- Scheduling Appointments and Meetings
- Responding to Customer Inquiries
- Handling Customer Complaints
- Live Chat Support
- Email Support
- Phone Support
- Providing Technical Support (if applicable)
- Keeping Customer Records and Data Up-to-Date

Tools:
- Gmail, Outlook
- Google Calendar, MO Calendar
- Google Suite
- ----------
- Gdrive
- Slack, Teams, Skype, Telegram, WhatsApp
- Lastpass
- Zoom, Gmeet, MS Teams
- Hubspot
- Guesty, Hubspot, Google Suites, Microsoft Applications
Availability: 20-40hrs weekly