Good in english,Computer literate,hardworking and dedicated person
Experience: 5 - 10 years
In my 5+ years in the BPO industry, I’ve built extensive experience in technical support across multiple companies. At TeleTech, I provided troubleshooting across different platforms, simplifying complex solutions into clear, customer‑friendly explanations while collaborating with my team to improve service processes. At Asurion, I combined technical support with sales operations — guiding customers through device issues such as software resets, connectivity problems, and hardware diagnostics, while also handling pre‑sales inquiries and post‑sales follow‑ups. Earlier at TELUS International, I managed 30–50+ calls daily, resolving account and technical concerns with empathy and efficiency. These roles strengthened my ability to diagnose issues quickly, communicate solutions clearly, and maintain high customer satisfaction in fast‑paced environments.
Experience: 2 - 5 years
Experience: 2 - 5 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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