John

Virtual Assistant

60 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.29/hour ($636.35/month)

Associates degree

Last Active

July 6th, 2026 (3 days ago)

Member Since

May 31st, 2023

Profile Description

Good in english,Computer literate,hardworking and dedicated person

Top Skills

In my 5+ years in the BPO industry, I’ve built extensive experience in technical support across multiple companies. At TeleTech, I provided troubleshooting across different platforms, simplifying complex solutions into clear, customer‑friendly explanations while collaborating with my team to improve service processes. At Asurion, I combined technical support with sales operations — guiding customers through device issues such as software resets, connectivity problems, and hardware diagnostics, while also handling pre‑sales inquiries and post‑sales follow‑ups. Earlier at TELUS International, I managed 30–50+ calls daily, resolving account and technical concerns with empathy and efficiency. These roles strengthened my ability to diagnose issues quickly, communicate solutions clearly, and maintain high customer satisfaction in fast‑paced environments.

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Basic Information

Age
27
Gender
Male
Website
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Address
Oton, Iloilo
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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